Privacy Policy

Effective date: October 5, 2026

Agoka Dental (“Agoka Dental,” “we,” “us,” or “our”) respects the privacy of everyone who visits agokadental.com (the “Site”). This Privacy Policy explains what information we collect through the Site, how we use and share it, and the choices you have. It applies only to information collected through this Site.

What This Policy Does Not Cover

This policy does not cover protected health information (“PHI”) in your dental records, which is governed by the Health Insurance Portability and Accountability Act (“HIPAA”). How we use and disclose PHI is explained in our Notice of Privacy Practices, available at our office or on request. If this policy and our Notice of Privacy Practices conflict about your PHI, the Notice controls. This policy also does not cover information you give us in person, by phone, or on other websites, such as our online scheduling or payment providers.

Please Don’t Send Health Information Through the Site

Our contact and “Speak with the Doctor” forms are for general questions. Please don’t include details about your health, medical history, medications, or insurance ID numbers. To discuss your care, call us at (813) 879-9000 or talk with us at your visit.

Using the Site

By using the Site, you agree to the collection and use of information as described in this policy. If you don’t agree, please don’t use the Site.

Information We Collect

  • Information you provide. When you submit a form, we collect what you enter, such as your name, email address, phone number, preferred contact time, and message.
  • Patient reviews. We may display reviews that patients have posted publicly on sites like Google.
  • Usage information. When you visit, we and our service providers automatically collect technical information such as your IP address, browser and device type, operating system, referring website, pages viewed, time on the Site, and approximate location. Some of this, like your IP address, may be considered personal information. We collect it using cookies and similar technologies, described below.

How We Use Information

  • To respond to your questions and requests
  • To schedule appointments and follow up with you
  • To operate, maintain, and improve the Site
  • To understand how visitors find and use the Site
  • To protect the Site and our patients from spam, fraud, and misuse
  • To comply with legal obligations and protect our rights
  • For any other purpose we describe when you provide the information, or with your consent

How We Share Information

We do not sell your personal information or share it with other companies for their own advertising. We may share information with:

  • Service providers who help us run the Site and our practice, such as our website host (GoDaddy), analytics (Google Analytics), spam protection (Google reCAPTCHA), and our practice management and scheduling provider (Archy). They may use the information only to perform services for us.
  • Government authorities or others when required by law or to protect our rights, our patients, or the public.
  • A successor organization if our practice is sold, merged, or transferred.
  • Anyone else with your permission.

Third-Party Sites and Services

The Site links to services we don’t control, and their own privacy policies apply when you use them:

  • Online scheduling: “Book Online” takes you to a patient portal operated by Archy.
  • Payments: “Pay Now” takes you to CareCredit or PayPal. We never collect or store card or bank details on this Site.
  • Maps, videos, and social media: Embedded Google Maps and YouTube videos load content from Google, which may collect information about your visit. Links to Facebook, Instagram, and YouTube take you to those sites.

Text Messages

If you give us your mobile number, Agoka Dental may send you text messages about:

  • Appointment reminders and confirmations
  • Billing and payments, including balance notices and secure links to pay your bill
  • Promotions, special offers, and practice news (only if you have agreed to receive marketing texts)

Consent. By providing your mobile number and agreeing to receive texts, you consent to receive the messages described above, which may be sent using automated technology. Agreeing to marketing texts is not a condition of receiving care or purchasing any service.

Frequency and cost. Message frequency varies based on your appointments, account activity, and the promotions you’ve agreed to receive. Message and data rates may apply.

Opting out. Reply STOP to any message to stop receiving texts. You’ll receive one message confirming you’ve opted out. Reply HELP for help, or call us at (813) 879-9000. If you opt out of marketing texts, we may still contact you about your appointments or account by phone or other means.

Your mobile information. We do not sell, rent, or share your mobile number or text-messaging consent with third parties for their own marketing purposes. We share it only with service providers that send messages on our behalf.

Payment links. When we text you a payment link, it takes you to a secure payment page. We will never ask you to reply with card numbers or other financial details by text.

Cookies

Cookies are small text files stored by your browser. We use:

  • Essential cookies that the Site needs to work and to protect our forms
  • Analytics cookies, such as Google Analytics, that help us count visits and understand how the Site is used

You can block or delete cookies in your browser settings. If you do, some features, such as maps and videos, may not work properly. You can also opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.

Security

The Site uses an encrypted (HTTPS) connection, and we limit access to information you send us to team members who need it. No website or internet transmission is completely secure, so we cannot guarantee the security of information you send us online.

How Long We Keep Information

We keep information collected through the Site only as long as needed for the purposes described above, unless a longer period is required by law. Information that becomes part of your patient record is kept as required by Florida law.

Children

The Site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child has sent us personal information through the Site, please contact us and we will delete it. Parents and guardians are welcome to call us directly about a child’s care.

Your Choices

  • Updating your information. If information you’ve given us through the Site is inaccurate or out of date, contact us and we’ll update it.
  • Deleting your information. You may ask us to delete information you submitted through the Site, unless we need to keep it for legal or patient-care reasons.
  • Communications. You can ask us at any time to stop contacting you about anything other than your appointments and care.
  • Do Not Track. Some browsers send “Do Not Track” signals. The Site does not currently respond to these signals.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted, and the effective date at the top of this page shows the latest version.

Questions

If you have questions about this Privacy Policy, please contact us:

Agoka Dental
3306 West Kennedy Blvd
Tampa, FL 33609
(813) 879-9000
Email: agoka@agokadental.com
Or use our contact form.